Privacy Policy

We collect information you provide directly to us, including your name, business name, email address, phone number, shipping address, and payment details when you place an order or contact us via WhatsApp.

We also automatically collect certain technical data, including your IP address, browser type, device information, and pages visited, through cookies and similar technologies.

To process and fulfill your wholesale orders, including shipping and customs documentation.

To communicate with you about your orders, shipping updates, and customer support inquiries.

To send you marketing communications about new products, restocks, and wholesale promotions (only if you have opted in).

To improve our website, products, and services through analytics and feedback.

To comply with legal obligations and protect against fraudulent activity.

We do not sell, rent, or trade your personal information to third parties. We share information only with:

Shipping partners (DHL, FedEx, Aramex) for order fulfillment and delivery.

Payment processor (Skydo) and our banking partner (Community Federal Savings Bank) for transaction processing.

Government authorities when required by law, regulation, or legal process.

All partners are bound by confidentiality obligations and data protection agreements.

We implement industry-standard security measures including SSL encryption for all data transmissions, secure servers with access controls, and regular security audits.

Payment information is processed through PCI-DSS compliant payment gateways. We do not store full credit card details on our servers.

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to notifying you of any data breach within 72 hours.

Our website uses cookies for essential functionality (session management), analytics (understanding visitor behavior), and marketing (showing relevant content).

You can control cookies through your browser settings. Disabling cookies may affect some website features.

You have the right to access, correct, or delete your personal information. You can also opt out of marketing communications at any time.

To exercise any of these rights, contact us at privacy@koreankulture.in or via WhatsApp.

We respond to all requests within 30 days of receipt.

As we serve customers globally, your information may be transferred to and processed in countries other than your country of residence, including India.

We ensure appropriate safeguards are in place for all international transfers in compliance with applicable data protection laws.

Our website and services are intended for business-to-business wholesale transactions. We do not knowingly collect information from children under 16.

If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the 'last updated' date.

Continued use of our website after changes constitutes acceptance of the updated policy.

For any questions about this Privacy Policy, contact us at:

Email: privacy@koreankulture.in

Phone: +91 89200 38309

Address: Delhi, India